Last updated: 20 March 2026
1. Information We Collect
When you use our booking form or contact us via WhatsApp, phone, or email, we may collect the following information:
- Personal details: Name, phone number, email address
- Booking details: Vehicle type, pickup/return dates, pickup location
- Identity documents: Driving licence and government-issued photo ID (collected at vehicle handover, returned upon vehicle return)
- Marketing data: UTM parameters and referral source (to understand how you found us)
2. How We Use Your Information
We use your information to:
- Process and confirm your vehicle booking
- Contact you regarding your booking (via phone, WhatsApp, or email)
- Send you booking confirmations and reminders
- Improve our services and website experience
- Measure the effectiveness of our advertising campaigns
3. Data Storage & Security
Your booking data is stored securely in Google Sheets and processed via Google Apps Script. We take reasonable precautions to protect your data, including:
- Encrypted data transmission (HTTPS) on our website
- Restricted access to booking data (only authorised team members)
- Identity documents are held physically during the rental period only and returned upon vehicle return
4. Third-Party Services
We use the following third-party services that may process your data:
- Google Fonts — for typography (loads fonts from Google servers)
- Google Apps Script — for processing booking form submissions
- WhatsApp (Meta) — for customer communication
- Font Awesome (Cloudflare CDN) — for website icons
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
5. Cookies & Tracking
Our website does not use cookies or tracking pixels. We capture UTM parameters from the page URL to measure advertising campaign performance. No persistent tracking is stored on your device.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for us to contact you
To exercise any of these rights, contact us at bookmywheeler@gmail.com or call +91 95798 68810.
7. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: bookmywheeler@gmail.com
- WhatsApp: +91 95798 68810
- Phone: +91 95798 68810